Shipping Policy
We deliver worldwide, discreetly and reliably. Whether you’re a brand ordering custom restraints or a wholesale buyer, we offer flexible shipping options to meet your business needs.
Order Processing Time
- Ready-to-ship items: 2–5 business days
- Custom-made orders: 4-7 business days, depending on complexity and quantity
- Rush production is available — please contact us in advance.
Shipping Methods
We offer multiple shipping solutions:
- Express (DHL / FedEx / UPS): 3–7 business days
- Economy Air: 8–15 business days
- Sea Freight (for bulk orders): 20–45 days
- DDP service available (delivery with duties prepaid, for EU/US clients)
Tracking numbers are provided for all orders.
Shipping Costs
- Shipping costs are calculated based on weight, volume, and destination.
- For wholesale and custom orders, we offer discounted or negotiated shipping rates.
- Free shipping is available on first orders over $300 (for first-time clients).
Discreet Packaging
All packages are shipped in plain, unbranded packaging to protect your privacy and brand confidentiality.
Customs & Duties
- For international orders, buyers are responsible for customs clearance unless DDP terms are selected.
- We provide all necessary documentation for smooth clearance (commercial invoice, packing list, etc.)
Shipping Destinations
We ship to most countries worldwide, including:
- North America (US, Canada, Mexico)
- Europe (EU countries, UK, Switzerland)
- Australia & New Zealand
- Asia (Japan, Korea, Singapore, UAE, etc.)
If your region is not listed, feel free to contact us directly to confirm availability.
Need Help?
For shipping quotes or urgent requests, please contact:
📨 Email: [email protected]
📱 WhatsApp/WeChat support available
