Privacy Policy
Who we are
Our website address is: https://bondagerestraints.de. We specialize in designing and manufacturing custom bondage restraints for adult lifestyle brands, lingerie businesses, and professional retailers.
What Personal Data We Collect and Why
Order Information
When you place an order, we collect information such as your name, email address, shipping address, billing address, phone number, and product details. This data is used strictly for processing and delivering your custom orders.
Customization Preferences
If your order includes custom specifications, we may collect additional information regarding sizing, materials, branding, or other unique requests. This information is essential to fulfill your order accurately.
Contact Forms & Communication
If you contact us via the website or email, we retain the communication and contact details for customer service and support purposes.
Comments & Reviews
If enabled, when visitors leave comments or reviews on the site, we collect the data shown in the form, as well as the visitor’s IP address and browser user agent string to help spam detection.
Cookies
If you visit our login or checkout pages, temporary cookies may be used to support functionality. You can choose to disable cookies in your browser settings.
How We Use Your Information
To process and ship your orders
To provide customer support
To manage your account (if registered)
To send order-related updates and marketing (with your consent)
To comply with legal obligations
Cookies
Our site uses cookies. When you first visit, a cookie consent banner appears, allowing you to choose:
- Necessary cookies (cannot be declined)
- Analytics cookies
- Marketing cookies
You can update your cookie preferences [insert cookie settings link or mechanism].
Who We Share Your Data With
We do not sell or rent your data. We may share limited information with third parties only as required for:
Legal authorities, if required
Payment processing (e.g., Stripe, PayPal)
Shipping providers (e.g., DHL, FedEx)
Our production partners (for custom orders only)
How Long Do We Retain Your Data
We retain order and customer service data for up to 5 years for accounting and legal purposes. You may request deletion of your personal data at any time, subject to order history or regulatory obligations.
Your Rights
You have the right to:
File a complaint with a data protection authority
Access your personal data
Request corrections or deletion
Withdraw consent (where applicable)
Contact Us
For privacy-related inquiries, please contact:
Email: [email protected]
